111bit Privacy Policy
Your personal information is very important to us. This policy describes in detail how 111bit collects, uses, and protects your information.
1 Introduction and Purpose
111bit ("we", "our", or "platform") is a trusted online entertainment and betting service provider in Bangladesh. We place the highest importance on the privacy of our users ("you" or "member") and are committed to protecting your personal information.
This privacy policy describes what types of information 111bit collects, how that information is used, how information may be shared with third parties, and what steps we take to protect your information. By using the 111bit website, you are agreeing to the terms of this privacy policy.
This policy is connected to and complements the 111bit terms and conditions. If you have any doubts or questions, please contact our support team.
2 Information We Collect
We collect the following types of information when you register and use services on 111bit:
2.1 Personal Identity Information
- Full name and date of birth
- National ID or passport number (for identity verification)
- Valid email address
- Mobile number (Bangladeshi number)
- Current address
2.2 Financial Information
- bKash, Nagad, Rocket, or Upay account number
- Transaction history — records of deposits and withdrawals
- Bank account details (where applicable)
2.3 Technical Information
- IP address and device identity
- Browser type and version
- Operating system information
- Time and duration of site visits
- Cookie and tracking information
2.4 Gaming Activity Information
- Play history and betting records
- Bonus and promotion usage information
- Preferred game categories and session duration
3 How We Collect Information
111bit collects your information in the following ways:
- Information you provide when filling out the registration form is collected directly
- Financial information is automatically recorded when a transaction is completed
- Technical information is collected through cookies and similar technologies while browsing the website
- Information you provide when using customer support services is stored
- Information is collected from documents submitted during the identity verification process
- Transaction-related information may be received from third-party payment providers
We do not collect any information without your knowledge. The purpose of each piece of information collected is specific and described in this policy.
4 Purpose of Using Information
111bit uses your information only for the following legitimate purposes:
4.1 Service Delivery and Operations
- To create, verify, and manage accounts
- To process deposits and withdrawals
- To provide bonuses and promotional offers
- To ensure the uninterrupted operation of gaming services
4.2 Security and Legal Compliance
- To prevent fraud and protect accounts
- To comply with anti-money laundering regulations
- Age verification — to provide services only to users aged 21 and above
- To respond to valid requests from legal authorities
4.3 Service Improvement and Personalization
- To create game recommendations based on your preferences
- For technical improvements to the platform and bug fixes
- To analyze and improve user experience
4.4 Communication
- To send important account-related notifications
- To provide transaction confirmations
- To share information related to responsible gaming
- To send promotional messages with your consent
5 Sharing Information with Third Parties
111bit does not sell your personal information. However, information may be shared with third parties in the following limited circumstances:
- Payment processors: Minimum necessary information is shared to complete financial transactions through bKash, Nagad, Rocket, and Upay
- Identity verification agencies: Information may be shared with authorized verification partners to complete the KYC process
- IT service providers: Contracted partners for cloud storage, server maintenance, and cybersecurity services
- Legal authorities: Required information may be provided upon a valid court order or regulatory body request
- Business transfers: In the event of a merger or acquisition, information may be transferred to the new owner, but the terms of this policy will remain in effect
All third parties are contractually bound to follow their own policies consistent with this privacy policy.
6 Data Security Measures
111bit applies industry-standard technical and organizational measures to protect your information:
- All data transmission is secured through SSL encryption technology
- Sensitive information is stored in encrypted form on secure servers
- Two-factor authentication is available for account access
- Access to data is restricted to authorized personnel only
- Regular security audits and vulnerability assessments are conducted
- Financial information is kept in a separate encrypted system
- An automated system is in place to detect and block suspicious activity
While we strive to ensure the highest level of protection, no online system is 100% secure. We therefore ask that you keep your account password confidential and notify us immediately if you notice any suspicious activity.
7 Cookie Policy
Cookies and similar technologies are used on the 111bit website. Cookies are small data files stored on your device that help improve website functionality and user experience.
7.1 Types of Cookies We Use
- Essential cookies: Required to maintain login sessions and ensure security
- Functionality cookies: To remember your language and preferences
- Analytics cookies: To understand user behavior (not personally identifiable)
You can control cookies by changing your browser settings. However, disabling cookies may cause some features of the site to stop working.
8 Data Retention Period
111bit retains your personal information only for as long as necessary:
- All information is retained while an account is active
- Financial records are kept for a minimum of five (5) years after account closure (as required by law)
- Identity verification documents may be retained for up to three (3) years after account closure
- Gaming activity logs are retained for up to two (2) years
- Customer support communication records are retained for two (2) years
After the specified period, data is securely deleted or anonymized.
9 Your Rights
As a member of 111bit, you have the following rights regarding your personal information:
- Right to know: You have the right to know what information we hold about you
- Right to correction: You can request correction of inaccurate or incomplete information
- Right to deletion: In certain circumstances, you may request that your information be deleted (subject to legal obligations)
- Right to data portability: You may request a copy of your information in a machine-readable format
- Right to object to processing: You may object to the use of your information for specific purposes
- Right to withdraw consent: You may withdraw consent given for marketing communications at any time
To exercise these rights, contact our support team via live chat or email. We will respond to your request within a reasonable time.
10 Protection of Children and Minors
111bit is for individuals aged 21 and above only. We do not knowingly collect or retain personal information from any minor.
If we become aware that a minor has registered on our platform, that account will be closed immediately and all associated information will be deleted. If a parent or guardian believes their child has created an account on our platform, please contact us right away.
11 International Data Transfers
111bit's servers and data processing infrastructure may be located in various countries. Even if your information is transferred outside Bangladesh, we ensure that:
- Transferred information will be protected in a manner consistent with this privacy policy
- The receiving country or organization maintains adequate security standards
- Necessary contractual safeguards are in place
12 Policy Changes and Updates
111bit may update this privacy policy from time to time. For any significant changes:
- A new version will be published on this page with the date of the update noted
- A notification may be sent to the registered email address for important changes
- Continued use of the site after changes will be considered acceptance of the new policy
We recommend that you check this page regularly to stay informed about the latest changes.
13 Contact and Complaint Resolution
If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:
Live Chat: 24/7 support available in Bengali
Email: [email protected]
We generally try to respond to your queries within 24 to 48 business hours. For urgent matters, please use Live Chat.
We value your privacy above all else and are committed to resolving any concerns you may have. 111bit believes that creating a safe and transparent environment is the foundation of long-term trust with our users.